No, I am not referring to me, but to the Taj Hotel .For nearly a decade,
Taj was my second home! We lived in Dhanraj Mahal which is a stone’s throw
away from the hotel. I was fascinated by
the grand monument and would walk through its long corridor, peeping into the
fabulous wares displayed in the shop windows.
The glittering chandeliers in the lobby and the twinkling mirrors in the
ceiling, seemed to be winking their welcome to all those who walked through the
glass doors, greeted by smartly dressed and polite doormen. Svelte and efficient looking women with name
tags on their neatly pinned pallu,
moved around gracefully greeting guests and showing them to their well
appointed rooms.
I was thrilled to be part of all this glitz and glamour, when I became
the PRO for Vaitalik, a cultural organization that had
special performances of classical dance in the Tanjore room for foreign guests.
I remember Juhi Chawla stopping by to chat with me as she waited for her
mother Mona Chawla who was a senior executive in the Taj. As a journalist, had the opportunity of
listening to Mr JRD Tata, addressing the Rotary club of Bombay in the Ball room, on changing value systems. Will never forget the brief ‘mulakat with Madam Teji Bachan and Jaya
Bachan at the coffee shop. Just
the day before, I had interviewed Jayaji on AIR Bombay and she was graceful enough to
remember me and introduce me to her Mother in law, so elegant with her short
grey hair. That is when I decided to
keep my hair short and grey when I become sixty!
The best was yet to come when Camelia Punjabi, then Vice President of
Taj, offered me a part time assignment as writer. This meant going through a three week
induction programme in the hotel, spending time in every department to
understand the ‘product’. It was an
awesome experience because I saw what lies behind the glamorous exterior. The hard work and attention to details that
goes into the finished product. That is
when I understood why a cup of coffee costs so much! We pay for the ambience, the back end mehanat of so many people including the
waste paper buyer who makes his living out of the trash bins emptied from
rooms!
Age cannot wither nor custom stale her infinite variety was said about Cleopatra but it holds good
for the grand old lady beside the gateway of India. The bullet marks, broken furniture or
shattered glass panes will not mar the grandeur of this beautiful monument. As she stands majestically beside the
waterfront, she bears testimony to the fact that time will heal and she can
wait.